๐ฆ Shipping, Returns & Payment
๐ Shipping Information
- Processing time: Orders are dispatched within 1โ5 business days after payment.
- Tracking: All parcels include tracking numbers.
- Estimated delivery:
- Asia: 5โ10 business days
- Europe / North America: 7โ15 business days
- Other regions: 10โ20 business days
- Shipping fees are calculated based on destination, weight, and volume. Free shipping may apply to some orders.
๐ Return Policy
- Returns accepted within 30 days of receipt.
- Items must be unused, undamaged, and in original packaging.
- No returns on customized or promotional items.
- To return, email [email protected] with order number and reason.
- Refunds will be issued within 3โ7 business days after we confirm the returned item.
- If due to quality issues or incorrect items, we will cover return shipping; otherwise buyer pays.
๐ณ Payment Methods
We support the following secure international payment methods:
- Credit / Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay
- Google Pay
๐ฉ Contact Us
- Email: [email protected]
- WeChat / Line / WhatsApp: QR code available upon request